Our Values
At DELOCS, we specialize in providing multilingual language and customer engagement solutions, delivering native-level expertise in German, English, Russian, and Ukrainian. Founded in November 2024 by Andriana and Nico Odynak, DELOCS is the realization of a shared vision between Husband and Wife, two dedicated entrepreneurs.
Starting as a two-person business, we combine our core skills to offer high-quality services tailored to your needs.
Our expertise lies in business development, marketing, customer service, and management. By focusing on languages we speak at a native level, we ensure your content, customer support, and digital experiences are authentically localized to resonate with your audience.
We collaborate closely with international businesses to provide personalized solutions, from ad and content localization to advanced customer success management. Our approach prioritizes a personal and human touch over automated processes, believing that while AI is a powerful tool for efficiency, the human element is essential for delivering exceptional quality we combine both.
At DELOCS, we are driven by a commitment to excellence, cultural understanding, and a genuine passion for connecting businesses with their audiences. Let us help you create experiences that go beyond language—bridging cultures and building trust.
People First
our first priority is People First. We believe in fostering genuine connections—valuing our clients, their audiences, and the personal touch in every solution we deliver.
Quality of work
Excellence is at the heart of everything we do. We are committed to delivering high-quality, precise, and culturally tailored solutions that exceed expectations.
Dedication
We go the extra mile to ensure every project’s success. Our passion and commitment drive us to continually improve and deliver the best for our clients
Expertise
With deep knowledge and experience in our fields, we provide reliable, professional, and innovative solutions that empower businesses to thrive across cultures.
Our Team
Andriana Odynak
Founder & CEO
Andriana began her career as a nurse and quickly advanced to Laboratory Manager, showcasing her leadership and organizational skills. She later excelled as a Regional Manager in the reproductive health field, overseeing operations across Western and Central Ukraine and collaborating with international partners. As a Business Development Manager, she successfully led global market expansion and cross-border partnerships while localizing her approach to every contact.
Now acting as CEO of DELOCS, Andriana combines her expertise in healthcare management, business development, and leadership to drive the company’s vision. Fluent in English, Ukrainian, and Russian, she delivers high-quality, culturally attuned solutions. Her commitment to innovation and personal connections ensures DELOCS remains a trusted partner for businesses worldwide.
Nico Odynak
Founder & COO
Nico combines multiple experiences as a civil healthcare professional and combat medic in high-stress environments, demonstrating a calm and solution-focused approach under pressure. As COO of DELOCS, he ensures seamless workflows, efficient processes, and exceptional service delivery.
He has excelled as a Team Leader in the Healthcare and iGaming sectors, managing remote teams and high-value client relationships. Nico also established a customer support office in Tbilisi, Georgia, overseeing hiring, onboarding, and training to align staff with company goals. His leadership enhanced team efficiency, customer satisfaction, and retention.
Native in German and English, Nico combines expertise in management, team development, and customer engagement to deliver innovative and tailored solutions. His dedication ensures DELOCS remains a trusted partner for businesses worldwide.
WHAT WE WANT TO ACHIEVE WITH DELOCS
Our Vision at DELOCS
At DELOCS, our mission is to redefine the standards of business communication and engagement in an increasingly interconnected world. Through our combined experience in healthcare, customer service, and international business development, we’ve witnessed how companies often overlook the critical role localization plays in their success. In areas like business development, marketing, and customer service, relying on copy-paste messaging or poorly automated translations erodes trust, weakens relationships, and diminishes the impact of even the most promising initiatives.
DELOCS goes far beyond traditional localization services. With our comprehensive package, which includes customer support solutions, we address all critical aspects needed to provide the customers and business partners of our clients with the best possible experience. By combining exceptional localization with dedicated customer support, we help businesses create seamless, culturally attuned interactions that leave a lasting impression.
We aim to bridge the gap in international communication by helping businesses speak the language of their audiences—not just linguistically but culturally and emotionally. Localization is not merely about translation; it’s about crafting a message that resonates with the unique expectations, preferences, and cultural nuances of each target market. Whether it’s through personalized customer interactions, tailored marketing campaigns, or precisely localized content, we help our clients build trust, foster engagement, and create meaningful connections.
Our goal is to empower our clients to break through the barriers of international communication with authenticity and professionalism. By blending human expertise with the strategic use of AI, we ensure that every interaction feels personal, every message resonates, and every strategy delivers measurable results. At DELOCS, we’re dedicated to transforming global challenges into opportunities for connection and growth, one perfectly localized and customer-centered solution at a time.
Trust
Trust is the foundation of everything we do. We believe that genuine connections are built through clear, culturally attuned communication and personalized customer interactions. By ensuring authenticity and precision in every service we deliver, we help our clients foster lasting trust with their customers and business partners worldwide.
Quality
Quality is at the heart of our mission. We are committed to delivering exceptional services that meet the highest standards, ensuring that our clients’ customers and business partners experience professionalism, precision, and care in every interaction. With DELOCS, quality isn’t just a promise—it’s our guarantee.
Innovation
Innovation drives our approach to every challenge. We continuously seek new ways to enhance our services, blending cutting-edge technology with human expertise to create solutions that are both efficient and impactful. At DELOCS, we believe in pushing boundaries to deliver forward-thinking solutions that keep our clients ahead of the curve and ensure lasting success.